Welcome to the Pekat Helpdesk Portal

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Servconnect Technology PLT
Support Hours 9am to 6pm (Monday to Friday)
Official Support portal: (Preferred)
- https://helpdesk.pekat.com.my
- https://helpdesk.pekatgroup.com
Whatsapp Support : 012 - 635 8836 
Email support : [email protected]

Critical Service Contact 
Whatsapp or Phone : 013 366 6900 for urgent matters.

Technical Support Engineers
1. Mohd. Nazirin (1st level support. Pekat in-house)
2. Lukman Hakim (2nd level escalation support.Servconnect)
3. Mohd. Aliff (2nd level escalation support. Servconnect)
4. Lam Kok Wah (CCTV and Cabling. Servconnect)
5. Muhd. Nizam (Senior Network Engineer. Servconnect)